If a pipe bursts or a drain backs up in Castle Pines, close the main valve; if you smell gas, leave and call 911 and Black Hills Energy at the number on your gas bill. Then call the number on this page to be connected with a local plumber in Castle Pines.

Call now if you notice
- A supply line or valve spraying water
- Wastewater backing up into a shower, tub or floor drain
- The water heater leaking from the tank
- A ceiling or wall that is wet, stained or sagging
- Water suddenly gone from every faucet
- A frozen pipe or hose bib that has started leaking
Non-urgent issues such as a slow sink or a toilet that runs can be booked for a weekday.
Castle Pines water, sewer and gas
Castle Pines became a city in 2008, and water and wastewater service for the community come from Castle Pines North Metropolitan District, reachable at (303) 688-8550. The Village at Castle Pines, just south of the city, is a separate system run by Castle Pines Village Metropolitan District, so check your bill if you live near that line. From October through April, the North district buys wholesale water from Highlands Ranch Water, so the water can change a little with the seasons. The district does not spell out on the pages we used where its part of the service line ends, so if a leak shows up near the street, call the district before assuming it is yours.
Natural gas in Castle Pines comes from Black Hills Energy, not Xcel. If you smell gas, get out and call 911 and Black Hills from outside using the number on your bill.
Homes with a backflow assembly on a fire sprinkler system are part of the district's annual testing program, so if a sprinkler line or its assembly is involved in the emergency, mention that when you call.
What affects the cost
- Hour of the call. Evenings, weekends and holidays usually cost more.
- Getting to the pipe. Finished walls and ceilings take longer to open and close than an unfinished room.
- The failure. A loose fitting is fast; a water heater or a water or sewer line replacement is more involved.
- Permits. The City of Castle Pines lists water heater replacement and water or sewer line repair or replacement as 1-Stop permits, with inspections by city staff.
What the call involves
You will be connected with an independent plumber who serves Castle Pines. Say what failed, whether the water is off and the address. Ask about after-hours pricing before they head out. No arrival time is promised; it depends on the hour and the plumber's workload.
Emergency Plumber questions in Castle Pines
I smell gas near the furnace or water heater. What should I do?
Who do I call when a water main breaks in the street?
Does an emergency repair still need a permit here?
An outdoor faucet or sprinkler line is leaking after a freeze. Is that an emergency?
More plumbing services in Castle Pines
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