Water Line Repair in Cherry Hills Village, CO

Signs your service line is leaking

• A soggy or unusually green area on the route from the street
• Pressure loss throughout the house
• The meter moving with everything turned off
• Water seeping into the lower level where the line enters
• A water bill out of line with past months

Cherry Hills Village's many providers

The city's provider list is long. Denver Water lists the City of Cherry Hills Village as a Total Service distributor, meaning Denver Water owns, operates and maintains that system. The list also names Southgate Water and Sanitation District, Cherrymoor Water District, Charlou Park Water District, Holly Mutual Water District, South University Place Water District, Englewood Utilities and several others. Your bill tells you which one is yours.

In Denver Water's area, the owner owns and pays for the service line, meaning all pipe and fittings up to and including the stop and waste valve, as well as the meter pit and meter. Denver Water maintains the mains. In Southgate's area the owner is also responsible for the service line and owns the meter. For emergencies, Denver Water is at 303-628-6801 and customer service at 303-893-2444; Southgate asks to be called first at 303-779-0261.

Denver Water runs a Lead Reduction Program for known and suspected lead service lines in its service area, and its program map labels the Cherry Hills Village distributor area. If your home is older and on Denver Water, check with them before paying for a replacement. This is an affluent, low-density community, and many homes sit on large lots with long driveways, mature trees and extensive landscaping, so a long service line is common.

Cost factors

• Length of the line. Large lots mean long runs from the street.
• Landscaping and hardscape. Mature trees, stone walls and long drives favor boring where soil allows.
• Repair or replacement. A single joint versus a full line.
• Lead program eligibility. Denver Water customers may qualify for replacement through its program.
• Permits. Plumbing work outside a main building permit needs its own city permit.

When you call

You'll be put in touch with an independent local plumber who serves Cherry Hills Village; this site doesn't do the work. Have your water bill handy to name the provider, and describe where the water is showing. Close the main shutoff indoors if the leak is heavy. The City of Cherry Hills Village Building Division (303-783-2721) handles permits through its online portal.