A Highlands Ranch sump pump that stops working usually has a float that will not rise, a check valve that leaks back, a power fault or a worn motor. Many pumps here were installed by the original builder and have never been tested. Call the number on this page to be connected with a local plumber in Highlands Ranch.
What happens when you call
You will be connected with an independent plumber who covers Highlands Ranch. They will ask whether water is coming up now, where the basin is, how old the pump might be and what it does when it should run. At the house, the plumber checks power to the pump, lifts the float to see whether the motor starts, watches the basin drain and listens for water falling back through the check valve. They will also trace the discharge to see where the water lands. From there you can decide between fixing a part, replacing the pump and adding a backup or alarm.
Cost factors
- Part replacement versus a full new pump
- Pump capacity for how quickly the basin fills
- Getting to the pit in a finished basement
- Extending a discharge that empties too close to the foundation
- Battery backup and high-water alarm choices
Highlands Ranch conditions
Highlands Ranch is a master-planned community developed from the 1980s onward, the largest community in Douglas County and the most populous unincorporated community in Colorado. Many homes have basements with a pit the builder installed, often holding a basic pump that may not have been lifted or tested in years.
Highlands Ranch Water is the water and wastewater provider, with sewage treated locally at the Marcy Gulch Wastewater Treatment Plant. That plant is built for household wastewater, so pit water should go outdoors, not into a laundry sink or floor drain. The district can help shut off water at the curb stop in a private plumbing emergency, but problems on private property are generally the homeowner's responsibility.
Because Highlands Ranch is unincorporated, permits come from the Douglas County Building Division, and Highlands Ranch Metro District approval is required before the county issues building permits. A pump swap may not need either, but new piping can. The plumber can tell you what applies.
Checklist before the visit
- Switch off the pump circuit if water is close to the outlet
- Clear a path to the pit through any storage
- Look for the pump's model label or the builder's paperwork
- Note where the discharge pipe exits and where it drains
Sump Pumps questions in Highlands Ranch
Do I need a permit to replace a sump pump?
How many years does a sump pump usually last?
Where is the best place for sump discharge to empty?
Is the water in my basement coming from groundwater or a leak?
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