In a Ken Caryl plumbing emergency, close your main valve, and if you smell gas, leave and call 911 and Xcel Energy at 1-800-895-2999 from outside. Then call the number on this page to be connected with a local plumber in Ken Caryl.

Problems that need a call now
- Water spraying or running from a pipe, valve, hose or fixture
- Sewage coming up through a floor drain, shower or tub
- A leak at the base of the water heater
- Wet ground or a sinkhole forming between the street and the house
- A ceiling that is dripping or bulging
- No water anywhere in the house
A slow drain or a dripping faucet can wait for a weekday appointment.
What is different about Ken-Caryl Ranch
Ken Caryl is an unincorporated community in Jefferson County, and water and sewer in Ken-Caryl Ranch come from the Ken-Caryl Ranch Water and Sanitation District, which works with Denver Water as part of an integrated system. The district's rules put more on the homeowner than many metro utilities do. The customer is responsible for maintaining and repairing the water service line and also owns and maintains the curb stop, the shutoff in the stop box near the street. The customer owns the meter too, though the district maintains it. The sewer service line is likewise the customer's to maintain and repair.
In practice that means a leak anywhere along the service line, even out near the curb stop, is usually a private repair. Call the district at (303) 979-7424, its office and emergency number, if you need help locating or operating the stop box or are unsure whose problem it is. The district also offers a Sewer Line Consultation request form. Parts of the wider Ken Caryl census area are likely served by other districts, so check the name on your bill.
What changes the cost
- Time of the call. Nights, weekends and holidays usually cost more.
- Depth and distance. A service line leak in the yard may need digging, and a longer run from the curb stop takes more work than a short one.
- Interior access. Finished ceilings and tiled walls add time to opening and closing.
- Permits. Jefferson County Building Safety issues plumbing permits for unincorporated areas like Ken Caryl, including for water heaters.
When you call
You will be connected with an independent plumber who serves Ken Caryl. Describe what failed, whether the water is off and where you are, whether that is in the Valley or the Plains area. Ask about after-hours pricing first. Arrival depends on the hour and the plumber's schedule, so no time is promised.
Emergency Plumber questions in Ken Caryl
Water is bubbling up in the yard near the meter pit. Who fixes that?
Can the water provider shut off water at the curb for me?
Does an emergency repair still need a permit here?
What should I have ready when I call about an emergency?
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