A Lone Tree water heater that stops heating or leaks usually has one failed part, like an element, thermostat, igniter, thermocouple or valve, and a plumber can often replace it in a single visit. A tank leaking from its shell needs to be replaced. Call the number on this page to be connected with a local plumber in Lone Tree.
Lone Tree is a newer planned city at the I-25 and C-470 junction, built around Park Meadows and the RidgeGate community. Because the housing is relatively young, many homes still have their first or second water heater, and original tanks are aging into the years when parts and linings fail. Water and sewer depend on which side of I-25 you live on: Southgate Water & Sanitation Districts serve the west side, Parker Water & Sanitation District serves the east, and Northern Douglas County Water & Sanitation District serves some homes in Terra Ridge.
What to do now
- Check the breaker or pilot. Many no-heat calls start with one of these.
- Shut off a leaking heater. Turn off power or gas and close the cold water valve on top.
- Look at the drain pan. Note whether water is coming from a fitting, the relief valve or the tank itself.
- Smell gas? Leave first. Get outside, then call 911 and Xcel Energy at 1-800-895-2999.
- Record the label. Brand, capacity, fuel type and date.
Symptoms and likely causes
| Symptom | Likely cause |
|---|---|
| No hot water | Element, thermostat, igniter, thermocouple or high-limit trip |
| Hot water runs out early | Lower element, sediment or dip tube |
| Popping during heating | Sediment on the tank bottom |
| Relief valve dripping | Worn valve or thermal expansion |
| Power-vent unit will not start | Blower, pressure switch or venting fault |
What affects the cost
- The part involved. Power-vent blowers and gas valves cost more than elements.
- Water hardness. West of I-25, Southgate distributes Denver Water, averaging about 105 ppm hardness, enough for sediment to build up over time.
- Access. Finished basements and tight closets add time.
- Permits on replacement. Lone Tree requires a building permit for new water heaters, applied for electronically through the Accela portal; clearing stoppages or repairing drain or supply leaks typically does not need one.
Southgate reminds property owners that they own the buried water service lines and sewer laterals serving their homes, so a leak on the house side of the system is a private repair. Repair or replace comes down to the tank's age and condition: a failed thermostat, element or igniter on a heater under about ten years old is usually worth fixing, while an original tank that now leaks from its shell is better replaced under a city permit.
Water Heater Repair questions in Lone Tree
Does water heater work here need a permit?
How much does the local water hardness matter for a water heater?
Can a plumber repair a tankless water heater that stopped working?
Should I call the water utility or a plumber about a hot water problem?
More plumbing services in Lone Tree
Water Heater Repair nearby
Helpful guides
Sources
- Lone Tree, Colorado (overview)
- Water provider for Lone Tree
- Lone Tree: Southgate distributes Denver Water drinking water as a read-and-bill
- Lone Tree drinking water quality report
- City of Lone Tree Building Division: permits
- Lone Tree: Southgate reminds property owners that they own the buried water service
- Xcel Energy: gas safety and emergency line
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