Westminster spells it out: installing or replacing a water heater, tank or tankless, needs a City building permit. The City's water is moderately hard, so a tankless unit here should be flushed on schedule. Call the number on this page to be connected with a local plumber in Westminster.

Westminster is a suburban city north of Denver with farming roots and more than 3,000 acres of open space. Census survey figures put the median build year at 1987, with about a third of homes built before 1980. Newer neighborhoods usually have a garage or basement wall close to the heater, while older ones near the city's original core are more likely to vent through a shared chimney. Here's how to handle a tankless install or a struggling unit.
What to do now
- Plan for the permit. The City of Westminster Building Division (4800 W 92nd Avenue, 303-658-2075) requires permits for water heater installation or replacement, including tankless units. Applications go through eTRAKiT.
- Know your hardness. Westminster's only source is Standley Lake, and the City reports total hardness of 112 to 149 ppm, about 7 to 9 grains per gallon. That's moderate, so flush at least yearly and add isolation valves.
- Check the gas line. Xcel Energy supplies gas. A tankless burner at full fire often needs a larger pipe from the meter.
- Plan the vent. Older homes may share a chimney between furnace and heater; a tankless unit needs its own sealed vent.
- Save the City's line. Public Works & Utilities takes main breaks and water or sewer issues at 303-658-2500.
Symptoms and likely causes
| Symptom | Likely cause |
|---|---|
| Scale or service warning on the display | Mineral buildup from moderately hard water |
| Hot water flow slowly dropping | Scale in the heat exchanger or a clogged screen |
| Ignition errors with other gas appliances running | Undersized gas line |
| Temperature swings | Dirty flow sensor or scale |
| Water under the unit | Blocked condensate drain |
Cost factors
Gas line upsizing, vent route, condensate drainage, unit size and any scale treatment drive the price. Westminster disinfects with chloramines, which matters for aquariums and some filters rather than the heater. Homes with a well or pond count as an auxiliary water supply under City rules and must keep backflow assemblies tested yearly, which can come up when plumbing changes. Underground sewer or water line repair also needs a City permit, should the plumber spot trouble there. If you smell gas, leave the house, then call 911 and Xcel Energy at 1-800-895-2999.
Tankless Water Heaters questions in Westminster
Is a permit required to install a tankless water heater?
How often does a tankless heater need descaling?
Is a water softener worth adding ahead of a tankless unit?
How is a tankless heater sized for a household?
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