A tankless water heater fits many Brighton homes, and the city even lets an emergency water heater replacement go in first, with the permit filed by the next business day. Gas line size and the vent route decide how involved the swap is. Call the number on this page to be connected with a local plumber in Brighton.

Brighton started as a farm and railroad depot town and has grown into a busy part of the northern metro. Its water is unusual: the city runs one of the largest municipal reverse osmosis plants west of the Mississippi for its South Platte groundwater and a greensand plant that removes manganese from Beebe Draw groundwater, then blends the two and adds purchased water from Thornton and Denver Water. Here's how to handle a tankless decision or a failing unit.
What to do now
- If the old heater has failed, shut off its gas valve and the cold water supply. Brighton allows an emergency water heater replacement before permitting, as long as the permit is applied for through OpenGov by the next business day.
- Check who supplies your water. Most homes are on City of Brighton Utilities, but some newer subdivisions and nearby unincorporated areas are in metro or water districts such as Todd Creek Village or Hi-Land Acres.
- Look at the gas line. Xcel Energy supplies gas, and a tankless burner at full fire needs much more than a tank. The plumber sizes the pipe from the meter.
- Pick the vent route. A garage or basement wall close to the heater keeps a sealed vent short.
- Know your side of the meter. City crews repair water lines up to and including the meter; from the house-side hand valve inward, the piping is yours.
Symptoms and likely causes
| Symptom | Likely cause |
|---|---|
| Hot water cuts out when a second tap opens | Unit too small or gas supply starving the burner |
| Error code and no flame | Ignition fault, vent blockage or gas pressure problem |
| Hot water slowly getting weaker | Clogged inlet filter or scale in the heat exchanger |
| Water on the floor under the unit | Condensate drain clog or a leaking fitting |
Cost factors
The main drivers are any gas line upsizing, the length of the vent run, condensate drainage on condensing models, and whether the new unit sits where the old tank did. Homes with a private well tied into household plumbing must also have a containment backflow assembly under city rules, which can come up when plumbing is changed. The permit runs through Brighton's Community Development permit counter (303-655-2017). If you smell gas, leave the house, then call 911 and Xcel Energy at 1-800-895-2999.
Tankless Water Heaters questions in Brighton
Is a permit required to install a tankless water heater?
How often does a tankless heater need descaling?
What causes a short burst of cold water in the middle of a hot shower?
Will my existing gas line be big enough for a tankless unit?
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