Emergency Plumber in Brighton, CO

Brighton Utilities delivers water across a 22-square-mile service area and collects the city's sewage. City crews are responsible for water lines in the right-of-way up to and including the meter. From the hand valve on the house side of the meter, including that valve, to the house, the line belongs to the owner, and the city cannot repair a break or clog on that side. Some newer subdivisions and unincorporated areas with Brighton addresses are on other districts, so check your bill.

First steps, in order

1. Close the main. Use the valve inside the house, or the hand valve at the meter if you know where it is.
2. Call the city for street-side trouble. Brighton's water line is 303-655-2068 during business hours and 303-806-5970 after hours.
3. Turn off a leaking water heater. Close its cold supply and shut off the gas or breaker.
4. Keep everyone off wet floors near outlets or appliances.
5. If you smell gas, leave first, then call 911 and Xcel Energy.
6. Take photos of the damage before cleanup begins.

Symptoms and likely causes

Cost factors

The biggest factor is timing, since night and weekend calls usually cost more. Next is access: a leak in an open basement is quicker than one under a slab or behind tile. The scope matters too, from a single fitting up to a full water heater replacement. Brighton has one helpful rule for that last case: emergency water heater repairs and replacements can be done first, with the permit applied for through OpenGov by the next business day. Homes with a private well tied into household plumbing must also have a containment backflow assembly, which a plumber should check if that piping is involved in the repair. Wastewater from west of Tower Road goes to Metro Water Recovery's Northern Treatment Plant, while east of Tower Road it goes to the Town of Lochbuie plant. No arrival time is promised.