In a Dacono plumbing emergency, close the main valve, and if you smell gas, get out and call 911 and Black Hills Energy at the number on your gas bill. Then call the number on this page to be connected with a local plumber in Dacono.

Who handles my water in Dacono?
The City of Dacono runs its own water department under Public Works, with customer service through City Hall on Cherry Avenue at 303-833-2317, extension 121. Central Weld County Water District's service area also includes the Carbon Valley tri-town area of Dacono, Firestone and Frederick, but our research could not confirm which Dacono addresses, if any, it serves directly, so go by the name on your water bill. The city's pages we used do not list a separate after-hours line or say where the city's part of the service line ends. If water is coming up near the street or you lose service along with your neighbors, call the provider on your bill before assuming the repair is yours.
Who clears a sewer backup?
Sewer in Dacono comes from St. Vrain Sanitation District, which also serves Firestone, Frederick and parts of Mead. The district treats the building sewer line, the pipe from your house to its main, as the property owner's responsibility. It keeps staff on a 24-hour line for backups at (303) 776-9570. In practice, if only your home is backing up, a plumber clears the building sewer from the cleanout. If several homes on the street are affected, or the plumber finds your line clear, St. Vrain takes it from there. Either way, stop running water in the house as soon as you see wastewater rising.
What should I do if I smell gas?
Natural gas in Dacono comes from Black Hills Energy rather than Xcel. Leave the house without switching anything on or off, and once you are outside call 911 and Black Hills Energy using the emergency number on your gas bill. Do not go back in until the utility says it is safe. After that, a plumber can repair the gas piping or the appliance connection that caused the leak.
Local note on permits and timing
Dacono's Community Development department handles building permits, with building services contracted to SAFEbuilt, and water-heating equipment is listed as work that triggers a permit. A plumber can stop the immediate damage first and file for a replacement afterward. Night and weekend visits usually cost more. Hard freezes and fast temperature swings are when pipes along exterior walls and in garages split, so drain and shut off outdoor lines before winter. No arrival time is promised.
Emergency Plumber questions in Dacono
Sewage is coming up through a basement floor drain. What comes first?
I smell gas near the furnace or water heater. What should I do?
The whole house lost water at once. Is it my plumbing or the utility?
The water heater is leaking from the bottom. How urgent is that?
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