For a plumbing emergency in Erie, close the main shutoff, and if you smell gas, leave and call 911 and Black Hills Energy at the number on your gas bill. Then call the number on this page to be connected with a local plumber in Erie.
How Erie's utilities are set up
The Town of Erie owns its water system, treating mostly Colorado-Big Thompson water at the Lynn R. Morgan Water Treatment Facility and disinfecting it with chlorine. The town also bills for wastewater and storm drainage, so sewer service runs through the town too. Erie straddles the Boulder and Weld county line, but the utility is the same on both sides. Utility Billing answers at 303-926-2700 on weekdays from 8 a.m. to 5 p.m., and Water Treatment at 303-926-2860. The pages we rely on do not list a separate after-hours number or spell out where the town's part of a service line ends, so call the town before assuming a leak near the street is yours.
Natural gas in Erie comes from Black Hills Energy rather than Xcel. Its emergency number is printed on the gas bill; keep it handy.
Utility or plumber?
| What you notice | Who to call |
|---|---|
| Water running down the street or a hydrant leaking | Town of Erie |
| Wet spot near the curb, unsure whose line | Town of Erie first, then a plumber if it is private |
| Burst pipe, leaking supply hose or heater indoors | A plumber |
| Sewage backing up only in your home | A plumber |
| Gas odor | Leave; 911 and Black Hills Energy |
Signs of a real emergency
- Water spreading on a floor or dripping through drywall
- Sewage rising in a tub or floor drain
- A water heater leaking from the tank
- Loss of water to the whole house
- A pipe in a garage or exterior wall that froze and is now leaking
Timing and seasonal notes
Front Range cold snaps put hose bibs, sprinkler lines and pipes along outside walls at risk on the coldest nights. Shut off and drain outdoor lines before the first hard freeze. Night and weekend calls usually cost more. Erie requires a building permit for water heater installations or replacements and for plumbing modifications, and its plumbing permit types include water line repair and sewer line repair; swapping a fixture in place does not need one. When you call, you will be connected with an independent plumber who serves Erie; say what failed, whether the main is off and where the home is, and ask about after-hours pricing first. No arrival time is promised.
Emergency Plumber questions in Erie
I smell gas near the furnace or water heater. What should I do?
Does an emergency repair still need a permit here?
An outdoor faucet or sprinkler line is leaking after a freeze. Is that an emergency?
Do emergency plumbing calls at night or on weekends cost more?
More plumbing services in Erie
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