Emergency Plumber in Greenwood Village, CO

Who is my water provider, and who do I call at night?

It depends on the address, and the city asks residents to look it up on its Water Districts Map. Much of the city is a Denver Water Total Service area, where Denver Water owns, operates and maintains the system; its emergency line is 303-628-6801. Other parts are served by Southgate Water District (303-779-0261), a Denver Water read-and-bill distributor, or by Cherry Creek Village Water District (303-381-4960), which covers roughly Belleview Avenue to I-225 between Yosemite and Fulton streets. Sewer is split the same way among the Greenwood Village Sewer G.I.D., Southgate Sanitation District and others, shown on the city's Sanitation Districts Map.

Is a leak in the front yard my responsibility?

Most likely. In Denver Water areas the property owner owns and pays for the service line, meaning all the pipe and fittings up to and including the stop and waste valve, as well as the meter pit and meter. Denver Water maintains the mains. In Southgate's area the owner is also responsible for the service line and owns the meter. So water surfacing in the lawn is usually a plumber's repair unless it is clearly coming from the main in the street. If you are not sure, call your provider first; they can tell you whether the leak is on their side.

What should I do before help arrives?

Close the main valve inside the house and open a low faucet to drain the lines. Turn off the gas or power to a leaking water heater and close its cold inlet. During a sewer backup, stop running water so nothing more comes up through the lowest drain. Move valuables off wet floors and take photos for insurance. If the inside valve will not close, your water provider can usually help at the curb.

A local note on permits and contractors

Greenwood Village lists water heater replacement and plumbing work among residential projects that need a building permit, applied for through the city's Online Access Portal. Plumbers working in the city also need a Greenwood Village contractor license, so the plumber you are connected with should be set up to pull the permit for a lasting repair once the emergency is under control. Night and weekend calls usually cost more, and no arrival time is promised.